Managed IT Services
Focus on Growth — We’ll Handle the Tech
In today’s fast-paced digital world, downtime is not an option. That’s why our Managed IT Services are designed to keep your business running smoothly, securely, and efficiently — 24/7. From proactive monitoring to full-scale infrastructure management, we become your IT partner, not just a provider.
What We Offer
🔧 Proactive IT Support
Say goodbye to reactive break-fix models. We detect and resolve issues before they impact your operations, helping you avoid costly downtime and performance bottlenecks.
🔒 Security & Compliance
From endpoint protection to firewalls and compliance readiness (HIPAA, GDPR, etc.), we implement best-in-class security tools and practices to safeguard your data and your reputation.
☁️ Cloud Services Management
Whether you’re fully cloud-based or using hybrid infrastructure, we manage and optimize your cloud environment to maximize uptime and performance while controlling costs.
🖥️ Device & Network Management
We oversee all endpoints, servers, and network devices to ensure they’re updated, secure, and performing at their best — whether your team is in the office or remote.
📊 Strategic IT Consulting
We don’t just manage your IT — we help plan for its future. Our experts align your tech strategy with your business goals, offering guidance on everything from upgrades to digital transformation.
Why Choose Us?
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24/7 Monitoring & Support
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Predictable Monthly Costs
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Certified Technicians
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Scalable Solutions
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Vendor Management Included
What are the Costs for Managed IT Services?
| PTG Essentials | PTG 365 | |
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| $119.00 per user/month* | $149.00 per user/month* | |
| IT ADMINISTRATION, MANAGEMENT & CONSULTING | ||
| Workstation Remote Monitoring & Management Monitoring and managing your devices remotely to ensure security and avoid snowballing issues. |
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| Workstation Documents Only Cloud Backup Keeping your most important documents safely backed up in the Cloud. |
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| IT Documentation Portal Organizing and providing structured access to important IT documentation. |
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| Network Monitoring & Management Monitoring and managing your network for optimal performance and security. |
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| End-user Help Desk Support Providing expert help to resolve any technical issues quickly. |
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| IT Environment Monitoring & Management Monitoring and managing your IT environment for optimal performance, increased productivity, and security. |
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| Quarterly Business Technology Reviews Regular meetings to review your IT status and plan the next steps. |
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| Dedicated Account Manager Get a dedicated account manager for personalized support and IT consulting. |
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| Compliance Audit Support Providing technical help with compliance audits to ensure your business meets requirements. |
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| Full Workstation Cloud Backup Keeping all your crucial data safe and easily accessible in the Cloud. |
Optional Additional Charge |
Optional Additional Charge |
| SERVER MANAGEMENT | ||
| 24/7 Server Monitoring and Alerting Continuous server monitoring and instant alerts help avoid downtime or snowballing issues. |
Optional Additional Charge |
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| Physical Server Cloud Backup Keeping physical server data safe and easily recoverable with Cloud backup. |
Optional Additional Charge |
Optional Additional Charge |
| VM Cloud Backup Securely and quickly backing up and recovering Virtual Machine data in the Cloud for peace of mind and disaster recovery. |
Optional Additional Charge |
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| CYBERSECURITY SERVICES | ||
| Managed Endpoint Detection and Response (EDR) Proactive threat hunting, incident response, and alerts reduce the risk of data breaches. |
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| Employee Security Awareness and Training Providing education and security awareness programs to reduce the risk of successful cyber-attacks. |
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| Monthly Simulated Phishing Campaigns Tests employees with realistic phishing emails to build awareness and reduce the risk of successful attacks. |
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| Weekly End-user Cybersecurity Micro-Trainings Providing consistent training improves employee cybersecurity awareness and behavior. |
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| Annual Cybersecurity Assessment Identifying vulnerabilities and providing recommendations for remediation. |
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| Managed Identity Threat Detection & Response Detects and shuts down suspicious account activity before attackers can access your system. |
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| Vulnerability Scanning and Management Discovering and fixing security weaknesses with regular scanning and prioritized remediation. |
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| Cybersecurity Insurance Assistance & Eligibility Providing expert assistance and ensuring eligibility for cybersecurity insurance claims. |
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| Enterprise Password Manager Securely managing and protecting access to sensitive information. |
Optional Additional Charge |
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| Managed SIEM (Security Information & Event Management) Collects and analyzes security logs to detect threats and meet compliance requirements. |
Optional Additional Charge |
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| MICROSOFT 365 & G SUITE EMAIL SUPPORT | ||
| Multifactor Authentication (MFA) Management & Support Reducing the risk of compromised accounts and unauthorized access, plus simplifying user authentication with fast support. |
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| Standard Email Security Standard spam and phishing protection helps protect business reputation and reduce the risk of legal liability. |
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| Enhanced Email Security Offers enhanced protection against sophisticated threats like phishing, malware, and account takeovers, powered by AI-driven detection. |
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| Microsoft 365 Monitor, Manage & Support Providing regular updates and patches, expert support, and continuous monitoring for any issues. |
Optional Additional Charge |
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| Microsoft Email, OneDrive, and SharePoint Backup Providing regular updates and patches, expert support, and continuous monitoring for any issues. |
Optional Additional Charge |
Optional Additional Charge |
| VOIP PHONE SYSTEM SUPPORT |
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| VOIP PHONE SYSTEM | Optional Additional Charge |
Optional Additional Charge |
| OOMA Management/Support Ensuring uninterrupted connectivity and enhanced customer experience with VoIP. |
Optional Additional Charge |
Optional Additional Charge |
| Teams Phone Management/Support Providing seamless and reliable management and support services for your Teams Phone System. |
Optional Additional Charge |
Optional Additional Charge |
*Minimum of five users is required (if you have less than five users, it’s more advantageous to utilize our hourly services). A minimum of a six month contract is required due to ramp up time involved. Hardware and software costs aren’t included in the above pricing.
Ready to Take the Hassle Out of IT?
Let us handle the tech so you can focus on what matters — running and growing your business. Whether you’re looking to fully outsource your IT or need a partner to support your internal team, we’ve got you covered.
📞 Contact us today to schedule a free consultation and learn how our Managed Services can work for you.
